Sunshine Surf Morocco

Terms & Conditions

We are a couple of dedicated surfers eager to share the best experiences Morocco has to offer.

Terms & Conditions

Cancellation policy and payment

Payment of the outstanding amount must be done in cash upon checkin or via bank transfer
Extras will be charged at the end of the stay
Any payment via Credit Card will have an extra fee of 3% of the total amount
Cash payments can be done in € (daily exchange rate will be applied) or Dirhams (local currency)
Local tourist tax of 0.5€/ night per person is to be settled onsite and it is not included in the package price
The 30% deposit is non refundable. Cancellations 6 weeks prior to arrival will be charged 100%.

Traveling

We are not responsible for any traveling documents you may require to enter the country
Travel insurance is at your own expense and it is not included in the package
Any injury or health expense onsite

Arrival & Departure

Check in time is at 3pm. The guest may access the room earlier if it is available.
Check out time is 10am. The guest may check out later if specifically told so by a member of staff.
Late check out or early check in cannot be guaranteed.
The guest is not entitled to a specific room unless we have confirmed the provision of such via email. The guest will be allocated a room type as per the request and quote.
Shared dorms can be mixed without prior notice

General House rules

Pets are not allowed
Loss of the key will result in an extra charge of 3€
No parties are to take place in the house after 11.00pm
No smoking in the bedrooms or common areas
Guests are expected to treat the hostel with care. Any damage to the premises may result in an extra charge
Towels provided are for use within the premises and not to be taken to the beach. Any lost towel will result on an extra fee of 15€

Rental. Damage and repairs

Any dinged rental boards will have to be fixed at the expense of the guest renting
Lost boards or wetsuits will result in a fee to cover the value of the board or wetsuit lost
Cost of repair will be assessed by the local shaper and may be from 20€ up to the cost of the board if the ding is non fixable

Surf Levels

Never Surfed/beginner. You have never surfed or have surfed once or twice during a holiday. Beginner. You have surfed regularly on and off, but still don’t feel confortable on your own. You catch green waves but you are still on a soft top.
Intermediate B. You surf regularly on a hard board but still need help from the instructor to place yourself at the peak and catch waves.
Intermediate A. You surf regularly and are totally independent. You’re capable of surfing on your own with just a few tips from the guide.
Advanced. You’re confortable in any type of conditions and any spot from hollow beach breaks, point breaks/slabs.

“Return Guest” & “Super return guest” Loyalty program

Return Guest. You have visited us at least once in the last 3 seasons.
Super Return Guest. You have visited us more than once in each season for the last 3 seasons.
Return Guest gets a 10% discount
Super Return Guests a 12% Discount
Offer is only applicable for 7 night stays in any package of your choice excluding Bed&Breakfast
Offer is only applicable for direct bookings
Offer excludes peak season and school holidays
Offer is only applicable for an individual returning guest and not a whole party